Shipping Policy

Welcome to Swift Bridge Formation Limited (“Company,” “we,” “our,” or “us”). We provide professional digital services, including website development, custom software development, UI/UX design, website optimization, maintenance, and technical consulting.

Because our services are provided digitally, we do not ship physical products or merchandise. This Shipping & Delivery Policy explains how our digital services, project files, and completed work are delivered to clients.

1. No Physical Shipping

All services offered by Swift Bridge Formation Limited are digital in nature.

We do not currently sell or ship:

  • Physical products
  • Printed materials
  • Hardware
  • Merchandise
  • Physical software media
  • Documents through postal mail

As a result, traditional shipping charges, physical shipping times, and courier delivery do not apply to our services.

2. Digital Service Delivery

Once you purchase a service, our team begins work according to the agreed project requirements and service package.

Depending on the nature of your project, completed work may be delivered through:

  • Email
  • Secure download links
  • Customer dashboard or account
  • Cloud-based file-sharing services
  • Direct website access
  • Other secure digital methods agreed upon with the client

The delivery method may vary depending on the type and size of the project.

3. Website Development Delivery

For website development projects, delivery may involve providing the completed website directly through the client’s hosting account, domain, website management system, or another agreed platform.

Before final delivery, we may provide the client with an opportunity to review the completed work and request revisions within the scope of the purchased service package.

Once the project has been reviewed and approved, the website or agreed deliverables will be considered delivered.

4. Software Development Delivery

For custom software and development projects, the delivery method depends on the specific project requirements.

Software deliverables may include:

  • Source code
  • Application files
  • Configuration files
  • Documentation
  • Installation instructions
  • Digital assets
  • Access credentials where applicable
  • Deployment to an agreed hosting or server environment

The specific deliverables and delivery method will be discussed and agreed upon before or during the project.

5. Design & Digital Files

For UI/UX design, graphic design, branding, mockups, and other design-related services, final files may be delivered electronically in commonly used formats such as:

  • PNG
  • JPG/JPEG
  • SVG
  • PDF
  • PSD
  • AI
  • Figma files
  • Other formats agreed upon during the project

The exact file formats provided will depend on the service purchased and the requirements agreed upon with the client.

6. Estimated Delivery Times

Delivery times vary depending on:

  • Type of service
  • Project complexity
  • Number of pages or features
  • Client requirements
  • Number of revisions
  • Availability of required content or materials
  • Third-party integrations
  • Client feedback and approval

Where applicable, an estimated completion time will be provided before work begins.

Estimated delivery times are not guaranteed unless a specific deadline has been expressly agreed upon in writing.

7. Client Responsibilities

To help us complete projects efficiently, clients are responsible for providing accurate and complete information, including any required:

  • Content
  • Images
  • Logos
  • Branding materials
  • Login/access information
  • Project specifications
  • Technical requirements
  • Feedback and approvals

Delays in providing required information, feedback, or access may result in a corresponding delay in project completion.

8. Revisions and Approval

Where revisions are included in the selected service package, clients may request revisions according to the agreed scope.

Once the final work has been reviewed and approved by the client, the project will be considered completed and digitally delivered.

Additional revisions or changes outside the original project scope may require additional fees and may affect the delivery timeline.

9. Download Links and File Access

Where final files are provided through a secure download link, clients should download and safely store their files after delivery.

If a download link expires or a client experiences difficulty accessing the files, they should contact us promptly so we can determine whether the files can be made available again.

We recommend maintaining a backup of all important project files after receiving final delivery.

10. Delivery Delays

Since our services are delivered digitally, there are no courier or postal delivery delays.

However, project completion may occasionally be delayed due to:

  • Technical issues
  • Hosting or server problems
  • Third-party service interruptions
  • Required client approvals
  • Missing project information
  • Scope changes
  • Unexpected development issues
  • Force majeure events

If a significant delay occurs, we will make reasonable efforts to communicate the situation and provide an updated estimated delivery timeframe.

11. Third-Party Platforms

Some projects may require the use of third-party platforms, hosting providers, software, APIs, plugins, or other services.

We are not responsible for delays caused by third-party platforms that are outside our reasonable control.

Where appropriate, we may advise clients about third-party requirements that could affect project delivery.

12. International Clients

Our digital services may be provided to clients located in different countries.

Because delivery takes place electronically, there are generally no international shipping fees, customs duties, import charges, or physical delivery requirements associated with our services.

However, clients are responsible for complying with any local laws or requirements applicable to their use of digital services.

13. Lost or Inaccessible Digital Files

If you experience an issue accessing your completed digital files, please contact us as soon as possible.

We will make reasonable efforts to assist with access to files that remain available in our systems.

Clients are responsible for maintaining their own backups of final project files once delivery has been completed.

14. No Shipping Charges

Because our services are delivered electronically:

There are no standard shipping, postage, courier, or physical delivery fees.

Any separate third-party costs associated with hosting, domains, software licenses, premium plugins, APIs, or other services will be communicated to the client where applicable.

15. Changes to This Policy

We may update this Shipping & Delivery Policy from time to time to reflect changes to our services, delivery methods, technology, or business practices.

Any changes will become effective when the updated policy is published on our website.

We encourage clients to review this page periodically for the latest information.

16. Contact Us

If you have questions about the delivery of your digital service, project files, software, website, or other deliverables, please contact us.

Swift Bridge Formation Limited

Office

71–75 Shelton Street, Covent Garden London WC2H 9JQ United Kingdom

Phone
+44 (0) 20 1234 5678

Email
support@swiftbridgeformationlimited.uk

Website
swiftbridgeformationlimited.uk