TERMS & CONDITIONS
These Terms & Conditions govern your use of the Swift Bridge Formation Limited website and the provision of our property cost estimation and related services.
Please read these Terms & Conditions carefully before using our website or requesting our services.
By using this website, submitting an enquiry, requesting an estimate, or purchasing a service from us, you agree to be bound by these Terms & Conditions to the extent permitted by applicable law.
If you do not agree with these Terms & Conditions, please do not use our website or request our services.
Important: These Terms & Conditions are written as a comprehensive website template for a UK property cost estimation business. They should be checked against your actual business model, checkout process, payment provider, customer contracts, and services before publication. UK consumer contracts must be fair and transparent, and unfair terms may not be binding.
1. About Us
The website is operated by:
Swift Bridge Formation Limited
Office:
71–75 Shelton Street, Covent Garden
London WC2H 9JQ
United Kingdom
Phone:
+44 (0) 20 1234 5678
Email:
support@swiftbridgeformationlimited.uk
In these Terms & Conditions:
- “We”, “us”, “our”, and “Swift Bridge Formation Limited” refer to Swift Bridge Formation Limited.
- “You”, “your”, and “customer” refer to the person or business using our website or purchasing/requesting our services.
- “Website” refers to the Swift Bridge Formation Limited website and its associated pages.
- “Services” refers to the property cost estimation and related services we provide.
2. About Our Services
Swift Bridge Formation Limited provides property and construction cost estimation services.
Our services may include:
- Residential Property Cost Estimation
- Commercial Property Cost Estimation
- Construction Cost Estimation
- Renovation Cost Estimation
- Material Cost Estimation
- Labor Cost Estimation
- Quantity Takeoff
- Property Investment Cost Analysis
- Construction Budget Analysis
- Project Cost Analysis
- Material Quantity Analysis
- Other related property estimation services
The exact service provided will depend on the package, quotation, proposal, order, or service agreement accepted by you.
3. Using Our Website
You may use our website for lawful purposes only.
You agree not to:
- Use the website for fraudulent purposes
- Attempt to gain unauthorised access to the website or its systems
- Introduce malicious software or harmful code
- Interfere with the operation of the website
- Copy or reproduce website content without permission
- Use our website to impersonate another person or organisation
- Submit false, misleading, or fraudulent information
- Use automated systems to improperly access or collect website information
- Use the website in a way that violates applicable law
We reserve the right to restrict or suspend access where we reasonably believe the website is being misused.
4. Eligibility
By using our website or requesting our services, you confirm that you have the legal capacity to enter into an agreement with us.
If you are purchasing services on behalf of a company, organisation, or other business, you confirm that you have authority to act on behalf of that organisation.
5. Information You Provide
When requesting our services, you may be required to provide information about your property or project.
This may include:
- Property address or location
- Property type
- Property dimensions
- Floor area
- Number of floors
- Construction requirements
- Renovation requirements
- Architectural drawings
- Floor plans
- Project specifications
- Material requirements
- Labour requirements
- Project scope
- Other relevant information
You are responsible for ensuring that information you provide is accurate and sufficiently complete for the requested service.
6. Accuracy of Customer Information
Our estimates may depend on information supplied by you.
If information is inaccurate, incomplete, outdated, or materially different from the actual project, the resulting estimate may not accurately reflect the actual project costs.
You should therefore review the information you provide before submitting it.
If you later discover that information supplied to us was incorrect, please notify us as soon as possible.
7. Service Requests
Submitting an enquiry through our website does not necessarily mean that a contract has been formed.
Depending on the service, a contract may be formed when:
- We accept your request;
- You accept our quotation or proposal;
- You purchase a service through our website;
- We confirm the service by email or other written communication; or
- Another agreed contractual process is completed.
The applicable service scope, price, timeframe, and other terms may be confirmed before work begins.
8. Quotations and Estimates
Where we provide a quotation for our services, the quotation will normally specify:
- The service to be provided
- The applicable price
- The expected scope of work
- Any relevant assumptions
- Any applicable delivery timeframe
- The quotation’s validity period, where applicable
Unless expressly stated otherwise, a quotation is not necessarily an acceptance of an order.
A quotation may need to be revised if the project requirements materially change before the service begins.
9. Service Scope
We will provide the service according to the scope agreed with you.
A service package may include specific deliverables such as:
- Cost estimates
- Material cost breakdowns
- Labor cost estimates
- Quantity takeoffs
- Construction cost summaries
- Renovation estimates
- Budget reports
- Other agreed project information
Additional work outside the agreed scope may require a separate quotation or additional fee.
We will communicate material additional requirements to you before carrying out substantial additional work where reasonably practicable.
10. Property Cost Estimates
Our property cost estimates are intended to help customers understand and plan for potential construction, renovation, or property-related expenditure.
An estimate is not necessarily the same as:
- A contractor’s final quotation
- A supplier’s final price
- A legally binding construction contract
- A guaranteed construction cost
- A guaranteed project budget
- A building contract
- A professional valuation
- A structural engineering report
- A planning approval
- A quantity surveyor’s certification
- A guarantee of future market prices
Actual project costs may differ from an estimate.
11. Factors Affecting Estimated Costs
Construction and property costs can change for many reasons, including:
- Material price changes
- Labor costs
- Supplier pricing
- Contractor pricing
- Property location
- Site conditions
- Design changes
- Changes in project specifications
- Changes in material quality
- Availability of materials
- Project delays
- Planning requirements
- Building requirements
- Customer-requested changes
- Market conditions
- Unexpected construction conditions
We therefore cannot guarantee that an estimate will be identical to the eventual amount spent on a project.
12. No Guarantee of Construction Costs
Unless expressly agreed otherwise in writing, our estimates are not guarantees of the final construction cost.
Customers should obtain appropriate quotations directly from contractors, suppliers, consultants, or other relevant professionals before committing to construction expenditure.
13. No Construction or Building Services
Unless expressly agreed otherwise, our services are limited to the agreed cost estimation or related service.
We do not automatically provide:
- Construction work
- Building work
- Architectural services
- Structural engineering
- Planning permission
- Building control approval
- Contractor appointment
- Contractor supervision
- Site management
- Legal advice
- Tax advice
- Financial advice
- Property valuation
If you require another professional service, you should obtain advice from an appropriately qualified professional.
14. Quantity Takeoff
Where a quantity takeoff is included in your service, it will be prepared using the information and documents available to us.
A quantity takeoff may include estimated quantities of materials such as:
- Cement
- Steel
- Bricks
- Concrete
- Tiles
- Timber
- Plaster
- Other construction materials
The exact items included will depend on the agreed service scope and information available.
A quantity takeoff should not automatically be treated as a final procurement schedule unless that has been expressly agreed.
15. Material and Labor Estimates
Where included in the selected service, material and labor estimates are based on the assumptions and information available at the time of preparation.
Prices can change after an estimate has been prepared.
We therefore recommend confirming current prices with relevant suppliers and contractors before purchasing materials or entering into construction agreements.
16. Renovation Estimates
Renovation estimates may be affected by conditions that cannot always be identified from the information supplied to us.
Examples include:
- Hidden structural issues
- Existing building defects
- Electrical problems
- Plumbing problems
- Damp or moisture
- Asbestos or hazardous materials
- Structural deterioration
- Unexpected site conditions
Where appropriate, specialist inspection should be obtained before renovation or construction work begins.
17. Customer’s Responsibility to Review the Estimate
You are responsible for reviewing the estimate and informing us of any obvious errors, omissions, changes, or discrepancies that you identify.
If you believe that an estimate does not reflect the agreed scope, please contact us promptly so that we can review the matter.
18. Our Service Standards
For consumer service contracts, UK law generally requires services to be performed with reasonable care and skill. Where no specific time has been agreed, applicable law may also require the service to be performed within a reasonable time.
Nothing in these Terms & Conditions is intended to remove or restrict statutory consumer rights that cannot lawfully be excluded.
19. Prices and Fees
The price payable for a service will be the price communicated to you at the time of purchase or agreed in the applicable quotation or service agreement.
Prices may vary depending on:
- Service type
- Property size
- Project complexity
- Required level of detail
- Additional services
- Additional documents or analysis
- Changes requested by the customer
Any applicable taxes or charges will be handled in accordance with applicable law and the information provided at checkout or in the quotation.
20. Additional Work
If you request work outside the original agreed scope, we may provide a separate quotation.
Additional work may include:
- Additional properties
- Additional buildings
- Additional floors
- Major project changes
- Additional quantity takeoffs
- Additional revisions
- Additional reports
- Additional research
- Expanded commercial analysis
We will seek your agreement before charging for substantial additional work.
21. Payment
Where payment is required before work begins, the applicable payment must be received before we commence the relevant service unless otherwise agreed.
Payment methods may include those made available through our website or communicated directly to you.
You agree to provide accurate payment information and to have authority to use the payment method provided.
22. Payment Security
Payments may be processed through third-party payment providers.
We may not directly store complete payment card details where payment processing is handled by a third-party payment provider.
Your use of a third-party payment service may also be subject to that provider’s terms and privacy policy.
23. Late or Failed Payments
If payment is not successfully received, we may delay commencement or completion of the relevant service until payment has been resolved.
If a payment is reversed or otherwise becomes unpaid after work has started, we may contact you to resolve the outstanding amount.
Nothing in this section affects statutory consumer rights.
24. Delivery of Services
Our services are generally delivered electronically.
Deliverables may be provided by:
- Digital report
- Electronic document
- Other agreed digital method
For further information, please see our Shipping & Delivery Policy.
25. Delivery Timeframes
We will aim to complete services within the timeframe communicated to you.
Delivery time may depend on:
- Project complexity
- Property size
- Information supplied
- Number of documents
- Required level of detail
- Customer responses
- Changes to project requirements
- Other circumstances affecting the work
If no specific timeframe has been agreed, applicable consumer law may require performance within a reasonable time.
26. Customer-Caused Delays
We are not responsible for delays caused by information or actions that are reasonably attributable to the customer.
Examples include:
- Failure to provide requested documents
- Delayed responses
- Incorrect information
- Changes to the project
- Failure to approve additional work
- Failure to make required payments
Where such circumstances occur, the delivery timeframe may need to be adjusted.
27. Cancellation and Refunds
Cancellation and refund requests are governed by our Returns & Refund Policy, together with any applicable statutory rights.
Where applicable, UK consumer law provides statutory remedies relating to services that do not conform to the contract, including repeat performance and price reduction in appropriate circumstances.
Nothing in these Terms & Conditions is intended to remove statutory cancellation or refund rights.
28. Consumer Cancellation Rights
Where applicable to the contract, UK consumers may have statutory cancellation rights for services purchased at a distance.
Where a customer expressly requests that a service begins before the expiry of an applicable cancellation period, specific rules may apply to cancellation and payment for services already supplied.
The exact application depends on the circumstances of the contract and applicable law.
29. Corrections and Service Issues
If you believe that our service contains a material error or does not correspond with the agreed scope, please contact us.
Depending on the circumstances, we may:
- Review the issue
- Correct an error
- Amend the relevant report
- Re-perform the affected part of the service
- Offer another appropriate remedy
- Provide a price reduction or refund where required
30. Intellectual Property
Unless otherwise stated, the content and materials on our website are owned by or licensed to Swift Bridge Formation Limited.
This may include:
- Website text
- Logos
- Branding
- Graphics
- Images
- Design elements
- Documents
- Templates
- Original reports
- Other website materials
You must not reproduce, modify, distribute, sell, publish, or commercially exploit our protected materials without appropriate permission.
31. Customer-Provided Materials
You retain ownership of materials that you provide to us, subject to any rights held by third parties.
By providing documents, plans, drawings, photographs, specifications, or other materials, you confirm that you have the necessary rights or permissions to provide them to us for the purpose of delivering the requested service.
You grant us permission to use those materials only as reasonably necessary to provide the requested service and manage our business relationship with you.
32. Confidentiality
We will handle customer information in accordance with our Privacy Policy and applicable data protection law.
Where confidential project information is provided to us, we will take reasonable steps to protect it and use it for appropriate business and service-related purposes.
33. Privacy and Personal Information
Our handling of personal information is explained in our Privacy Policy.
By using our website or requesting our services, you acknowledge that personal information may be processed as described in that policy.
Our Privacy Policy explains matters including:
- Information collected
- How information is used
- Data sharing
- Cookies
- Data retention
- Customer rights
- Contact information
34. Website Availability
We aim to keep the website available and operating properly, but we do not guarantee that it will always be:
- Available
- Uninterrupted
- Error-free
- Secure from every possible threat
- Free from technical problems
The website may occasionally be unavailable because of maintenance, technical issues, hosting problems, security measures, or circumstances outside our reasonable control.
35. Website Content
We make reasonable efforts to ensure that information published on the website is useful and accurate.
However, website content may occasionally contain:
- Errors
- Omissions
- Outdated information
- Typographical errors
- Information that has changed since publication
We may update or correct website content at any time.
36. Third-Party Websites
Our website may contain links to third-party websites.
These links may be provided for convenience or additional information.
We do not necessarily control or endorse third-party websites and are not responsible for:
- Their content
- Availability
- Security
- Privacy practices
- Terms
- Products or services
You should review the relevant third party’s policies before using its services.
37. No Professional Advice Unless Expressly Agreed
Information published on our website is provided for general informational purposes.
Our property cost estimates are intended to assist with project planning.
Unless expressly agreed otherwise, our services do not constitute:
- Legal advice
- Tax advice
- Financial advice
- Investment advice
- Structural engineering advice
- Architectural certification
- Planning advice
- Building control advice
- Professional valuation
You should obtain specialist advice where appropriate.
38. Investment Decisions
If you use our estimates to assess a property investment, development, construction project, or renovation, you remain responsible for your own investment decisions.
We do not guarantee:
- Property values
- Rental returns
- Investment returns
- Capital appreciation
- Construction profitability
- Project profitability
- Future market conditions
39. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
In particular, these Terms & Conditions do not exclude or restrict liability that cannot legally be excluded or restricted under applicable law.
For consumer services, statutory rights concerning reasonable care and skill and other applicable remedies remain applicable.
Subject to the above, and to the extent permitted by law, we will not be responsible for losses that:
- Were not reasonably foreseeable;
- Result from information supplied by the customer being inaccurate or incomplete;
- Result from decisions made independently by the customer;
- Result from changes in market or construction costs after an estimate was prepared;
- Result from circumstances outside our reasonable control.
Any limitation of liability in a consumer contract must remain subject to applicable consumer protection law. UK law does not permit businesses simply to contract out of certain statutory obligations, and unfair terms may not be binding.
40. Personal Injury and Other Non-Excludable Liability
Nothing in these Terms & Conditions is intended to exclude or restrict liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded or restricted.
UK law specifically prevents a consumer contract from excluding or restricting liability for death or personal injury resulting from negligence.
41. Events Outside Our Control
We will not generally be responsible for failure or delay caused by circumstances outside our reasonable control.
Such circumstances may include:
- Natural disasters
- Fire
- Flood
- Severe weather
- Power outages
- Internet failures
- Telecommunications failures
- Cybersecurity incidents
- Government restrictions
- Transportation disruption
- Industrial disputes
- Third-party technology failures
- Other events that could not reasonably be prevented or anticipated
Where possible, we will take reasonable steps to minimise the effect of such circumstances.
42. Suspension or Termination
We may suspend or terminate access to our website or services where reasonably necessary, including where:
- You materially breach these Terms & Conditions;
- Payment is not received;
- We reasonably suspect fraud;
- The service cannot lawfully be provided;
- Continuing the service would create a security or operational risk;
- You provide materially misleading information.
Where a termination affects an existing consumer contract, applicable consumer rights will continue to apply.
43. Effect of Termination
Termination of a service does not automatically remove rights or obligations that arose before termination.
For example, provisions relating to:
- Payments
- Intellectual property
- Confidentiality
- Privacy
- Liability
- Dispute resolution
- Outstanding obligations
may continue where appropriate.
44. Complaints
If you are dissatisfied with our service, please contact us first so that we have an opportunity to investigate and resolve the matter.
Please provide:
- Your name
- Email address
- Order or project reference
- Date of service
- Description of the issue
- Supporting information where relevant
We will review the complaint and respond within a reasonable period.
45. Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time.
Changes may be made to reflect:
- Changes to our services
- Changes to our website
- Changes to payment arrangements
- Changes to business operations
- Changes in applicable law
- Regulatory developments
- Other operational requirements
The latest version will be published on our website with the relevant “Last Updated” date.
Where required by law, we will provide appropriate notice of material changes.
46. Changes to Services
We may modify, update, add, or discontinue particular services.
Where you have already entered into a contract with us, any changes to the agreed service will be handled in accordance with the applicable contract and law.
47. Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.
The remaining provisions will continue to apply to the extent permitted by law.
48. No Waiver
If we do not immediately enforce a provision of these Terms & Conditions, this does not mean that we have waived our right to enforce that provision later.
Similarly, a delay in exercising a contractual right does not necessarily constitute a waiver of that right.
49. Entire Agreement
Where applicable, these Terms & Conditions, together with the relevant quotation, order confirmation, service agreement, Privacy Policy, Returns & Refund Policy, and other expressly incorporated terms, form the agreement between you and us concerning the relevant service.
If there is a conflict between documents, the specific written agreement or quotation for the relevant service may take precedence to the extent expressly stated.
50. Assignment
You may not transfer your rights or obligations under an agreement with us to another person or organisation without our prior agreement, except where applicable law permits such transfer.
We may transfer or subcontract certain business functions where reasonably necessary to operate our business, subject to applicable law and contractual obligations.
51. Subcontractors and Service Providers
We may use third-party providers where reasonably necessary to operate our business or provide aspects of our services.
These may include providers of:
- Website hosting
- Email services
- Payment processing
- Cloud storage
- IT services
- Customer support
- Business administration
Where personal information is processed by third parties, this will be handled in accordance with our Privacy Policy and applicable data protection requirements.
52. Governing Law
These Terms & Conditions are intended to be governed by the laws of England and Wales, unless applicable law requires otherwise.
If you are a consumer, this choice of law does not necessarily remove any mandatory consumer protections that apply to you under the law applicable to your circumstances.
53. Jurisdiction
Where legally permitted, the courts of England and Wales will have jurisdiction over disputes arising from or relating to these Terms & Conditions.
Consumers may have additional rights regarding where legal proceedings can be brought under applicable law.
54. Consumer Protection
Nothing in these Terms & Conditions is intended to remove, restrict, or reduce rights that consumers have under applicable consumer protection legislation.
Consumer contract terms must be fair and transparent. Under the Consumer Rights Act 2015, an unfair consumer contract term is not binding on the consumer.
Where a term could reasonably have more than one meaning, UK consumer law may require the interpretation most favourable to the consumer in the circumstances covered by the legislation.
55. Contact Us
If you have any questions regarding these Terms & Conditions, our services, a quotation, an order, or a complaint, please contact us.
Swift Bridge Formation Limited
Office:
71–75 Shelton Street, Covent Garden
London WC2H 9JQ
United Kingdom
Phone:
+44 (0) 20 1234 5678